Privacy Policy

Effective January 1, 2026

Sterling Auburn Concrete Construction, auburnconcreteconstruction.com, hi@auburnconcreteconstruction.com

Who this policy covers

Sterling Auburn Concrete Construction is a concrete contractor based in Auburn, AL. This policy explains what information we collect when you use our website, call us or ask for an estimate, what we do with it and the choices you have.

It applies to this site, starting from our home page, and to the information you send us through it. You can read more about our crew and how we work on our About page.

What information we collect

We collect what you give us when you fill out our estimate or contact form, email us or call. That's usually your name, phone number, email, the address of the job and a description of the work, such as a cracked driveway or a new patio. If you send photos of the slab or the area, we keep those with your request.

We also collect some information automatically when you visit the site. This includes the type of device and browser you use, the pages you look at, how you got to the site and a general location based on your internet connection. We use it to see how the site is used, not to identify you personally.

Forms, cookies and analytics

Our contact form is handled by an outside form service, so what you type is sent to that service and then passed to us. That service has its own privacy terms for how it stores form submissions.

Cookies are small files your browser keeps so a site can remember your visit. We and our analytics tools may use them to count visits and see which pages help people find what they need.

You can block or delete cookies in your browser settings. The site will still work, though some counts we rely on won't include your visit.

How we use your information

We use your contact details to answer your request, set up an estimate, schedule the work and follow up about the job. We use the job address and photos to understand the site before our crew comes out, so the estimate fits your house.

We use site data to fix problems and make pages easier to use. We don't sell your personal information, and we don't use it to send unrelated marketing.

When we share it

We share information only when we need to get your job done or run the business. That can include the form and analytics services named above, our phone and email providers and suppliers who need a delivery address for the pour.

We may also share information if the law requires it, or to protect our business, our customers or the public. If the business is ever sold or merged, customer records could pass to the new owner under the same terms.

How long we keep it

We keep estimate requests and job records for as long as we need them to do the work, stand behind it and keep the business records the law expects. If you ask for an estimate and don't hire us, we keep your request only as long as it's useful for following up, then delete it.

Analytics data is kept by the analytics service in summary form under its own retention settings.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we need to keep a record for a job we did or for legal reasons, and we'll tell you if that's the case.

You can also ask us to stop contacting you at any time. Depending on the state you live in, you may have other privacy rights, and we'll honor them when you ask.

Children's information

This site is meant for adults planning work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

Keeping your information safe

We limit who can see customer information to the people who need it to do the job, and we use reputable services to store it. No website or email system is completely secure, so please don't send payment card numbers or passwords through the form or by email.

Changes to this policy

We may update this policy when our services or the tools on the site change. The current version will always be on this page, and if a change affects how we use information you've already given us, we'll let you know.

How to raise a privacy concern

If you have a question about your information or want to make a request, call us at (334) 780-0068 or use our Contact page. Tell us what you're asking for and how to reach you.

We respond within 1 business day, and we'll work with you until the request is handled.